Truepush – Pushnotifications

Truepush is a free-forever Push Notifications company for both web and mobile. Started off with a team of five, Truepush was launched in January 2019. From trending on the ProductHunt as the “Product of the day” to acquiring 150% of MoM growth, Truepush has received tremendous applause for its remarkable success.

Truepush is equipped with rich features like RSS-to-push, Audience segmentation, Triggers, Project Duplication, etc. that are generally paid on other competitive platforms, thus helping brands re-engage with their users for free.

This exceptional growth is achieved due to the product’s capability and rockstar customer support. With more advanced features and plugins coming in the future, the Truepush team is now on the mission to build the most preferred Push Notification tool in the world with the capability of handling more than 1 Billion notifications a day.

Why use Website Push Notifications
A brief look at the communication channels for E-commerce
E-commerce businesses use a variety of ways to grow their traffic i.e. new visitors, as well as engage with their existing traffic i.e. the folks who have already visited your website. These include exploring various communication channels – email, social media, SMS, push notifications (both websites and apps); it also involves employing these channels in different kinds of campaigns to reach and engage users. Let us take a brief look at each of these channels and try to understand where they prove useful.

Email
Email is most commonly used to deliver curated product suggestions, advertise upcoming sales and discount offers, ask for product reviews, recover abandoned carts, deliver transactional information such as order confirmation, tracking details etc.

The main advantage of email marketing is that it has a wide reach – a study by The Radicati Group reveals that there are currently 2.6 billion email users, which means that more than 1 out of 3 people have an email account. Another very important advantage is that an email stays in the inbox, accessible anytime, unlike social media messages and notifications, which are harder to access later (or even impossible). This is particularly useful for delivering important information like order and tracking details.

Where email marketing misses out, however, is the ability to deliver time-sensitive information. According to Zipstripe, the average time for email recipients to view an email message is 6.4 hours. This means that email is not effective for sending time-bound emails, such as coupons with a tight redemption period, or important actionable information such as “Your package is out for delivery”.

Social Media
Social media networks (Facebook, Twitter, Pinterest, Instagram) work better than email marketing when it comes to delivering short-time offers and discounts since people spend more time on social media websites than on any other online activity. So, what’s the problem? It’s the problem of engagement – only 0.07% of your Facebook audience interacts with your posts and the figure is 0.03% for Twitter. What this means is that social media is not very effective for messages designed to achieve a specific purpose in a specific time, since so few of your audience will actually react to that message. Instead, social media is better employed as a means to establish your brand and build a relationship with your audience.

SMS
SMS is effective if you want your user to read your message very quickly – 90% of SMS messages are read within the first 3 minutes. This makes it useful for communicating important business-information like “Your cab is arriving” or “Your item will be delivered today”.

SMS should not be used for information that the user will need to access later, such as receipts. SMS messages are difficult to search later on. Another disadvantage of SMS messages is that they can only contain a maximum of 160 characters, which drastically limits the kind of communications you can have through SMS.

Push Notifications (Mobile apps)
Push notifications is the default way by which mobile apps communicate. It scores over email for promotional content in that it delivers messages in real-time and it has also reported higher response rates compared to email (Open rates for push notifications are 50 percent higher than for email, and click rates are up to twice as high, according to this survey).

It is tempting to think of app push notifications and SMS as the same but they have crucial differences – the opt-in/opt-out options in app push notifications give the user greater control over what kind of messages he/she wants to receive. SMS on the other hand, often comes unsolicited and it is harder for the user to disable. Because of this, SMS is often perceived to be a lower messaging medium.

Where does Website Push Notifications fit into the picture
Website push notifications fit into a very unique spot in this entire spectrum. It differs from mobile app push notifications in that while app push notifications are limited to mobile devices and tablets, website push notifications also covers desktops. Desktop usage still accounts for 42% of total internet time. Web push notifications deliver the power of real-time push notifications to this 42% of internet users.

Another point which makes website push notifications very important for E-commerce is the cost factor. Building a quality app is an expensive affair and sometimes the ROI can be difficult to justify. In fact, for small and medium sized companies, mobile websites may reach more people than mobile apps do. This makes website push notifications more critical since it gives businesses the ability to send push notifications without investing in an app.

All in all, it can be seen that website push notifications is an important channel for E-commerce since it gives websites the power of instant communication via websites and that too on all devices, be it desktop mobile or tablet.

References – https://neilpatel.com/blog/website-push-notifications-for-ecommerce/